Privacy Policy

Effective Date: 08/10/2025

At Brayden’s Pet Services (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.braydenspetservices.com) or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Billing and payment details
Service address

b. Pet Information

Pet name(s)
Breed, age, and medical information
Behavioral notes

c. Technical Information

IP address
Browser type and device information
Pages you visit on our site
Cookies and tracking data (see Section 5)

2. How We Use Your Information

We use your information to:

Process and confirm bookings
Communicate about services, updates, and reminders
Process payments and send receipts
Personalize your experience and improve our services
Send promotional offers (only if you opt in)

3. How We Share Your Information

We do not sell your personal information. We may share it with:

Service providers (e.g., payment processors, booking platforms)
Legal authorities if required by law or to protect our rights
In the event of a business transfer (e.g., sale or merger)

4. Data Retention

We keep your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your information at any time (see Section 8).

5. Cookies and Tracking

Our website may use cookies and similar technologies to:

Keep you logged in
Store booking preferences
Analyze site traffic
You can adjust your browser settings to refuse cookies, but some features may not function properly.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

7. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You may:

Request access to your personal information
Request correction or deletion of your information
Opt out of marketing communications
To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Brayden’s Pet Services
Email: braydenspetservices1@gmail.com
Phone: 813-610-5489